Scam Artist in the OOAK World

>> Wednesday, May 19, 2010


There are a lot of people who are up in arms about an Artist who has scammed a lot of people out of their money. Due to Australian laws I will not be stating their name or gender in this post and will instead replace their name and gender with “Doll” and “it”. Here is the situation:

Doll creates one-of-a-kind artist doll sculptures and has done so for many years. It has become pretty good at making them and no one denies that it has talent.

Doll opened an artist forum to which became extremely popular, and developed into a close knit community. More and more artists were joining as members, however Doll started to drift out of online activity with the forum. After a while, Doll announced that it needed more time for itself and the family and was going to sell the forum on ebay, (price specifics will not be posted but it was a relatively large sum of money).

Not long after the forum was sold, Doll opened a new forum, directed to the exact same audience. This came as a shock to many, however it seemed to be overlooked after a period of time, although those involved still have a bad after taste in their mouths.

It decided to make this forum into a “paying members only” guild, so you could not see its content unless you paid a regular member fee. The draw to this guild is that Doll promised to post content such as tutorials and personal coaching that no one outside of the guild would be able to see. A lot of new sculptors wanted to be able to make sculptures like Doll, so in flooded the memberships. However as time would pass, Doll’s “promises” weren’t met. The tutorials it did post were vague, incomplete or already pre-existing in tutorials sales available to the public. Doll promised to keep posting amazing tutorials however it still neglected to show.

Frustrated members started requesting refunds and sending Doll messages about the situation. These requests were ignored and/or deleted. Doll continued to advertise the forum for new members to join without resolving- or even faking interest- in the pre-existing member’s plight.

These members are currently seeking legal action and are searching for ways to get Doll jailed. For the moment Doll seems to be slipping through legal cracks however this cannot last forever.


Here is what you can do for yourself: before handing your money over for ANYTHING online, think about the following:

  • Does this person have a CONTRACT? Look for something that states in writing EXACTLY what services you will be getting by paying this money. With most legitimate websites, they will post a Terms and Conditions page that you have to read before handing over the money. The contract should always be long-winded. If it is at all vague in what it promises to provide, you will most likely not get your money back in the event of a problem, nor will the person get into legal trouble. In Doll’s case, it should have had a contract that stated in it “New extensive tutorials will be posted every month on how to re-create my art-form from past or present. All tutorials will be based on working methods of creating the art-form and will be a complete tutoring in each stage of creation.”

  • Does this person provide a REFUND POLICY? They need to provide details as to how they deal with the situation in the case of a complaint. Do they offer money back? Do they offer credits to be used for other services? Is there a time after a certain period that the refund policy becomes void? Does this person offer other avenues to chase up a refund such as paypal disputes in the case that they cannot refund the money due to personal circumstances? If they do not have a solid refund policy, DO NOT HAND OVER YOUR MONEY.


Unless both of these things are met, you should not be handing over your hard earned cash. It does not matter how nice, famous or accomplished someone seems to be, if you are not covered by a good contract and refund policy, there is very little that the law can do for you in the case of a problem.

Artists are generally very kind-hearted and trusting, however we all need to realize that there are predators online in all shapes and sizes. We need to take our cash in our own hands and be extremely cautious. Ideally, we shouldn’t have to worry, but these people are out there and their will be more.

This achieves two things, you won’t need to stress over losing your money forever…. And….

… The mongrels can go to jail if they go against their contract….

I realize that some people will know who I am talking about and I ask that you do not identify this person or their gender on this site. Australian law is tough on identifying things like this especially since I am a related business. Please understand that attempts to identify them on this site will be removed. All other comments are extremely welcome and encouraged!

I ask that this post can be linked to or quoted in as many places as possible so that Dolls’ potential victims will think twice before paying for its services.

Sincerely,

Amanda

P.S. Please note that the above mentioned are not the only things It has done in bad business.

9 comments:

Bonnie Jones May 19, 2010 9:59 AM  

As fate would have it, I just happened upon your website and so glad I did, because several weeks ago, I came really close to signing up to this particular group...glad I did not...so thanks for the information.

Anonymous May 19, 2010 1:40 PM  
This comment has been removed by a blog administrator.
Sharon-NZ May 19, 2010 2:30 PM  

Well said, I have lost money as well didnt have a clue about "doll" but certainly do now.

Hunnybunny May 20, 2010 4:32 AM  

It's really sad and discouraging, especially to new artists that are either just starting or just venturing into marketing online. I know of the "doll" and "it" you are talking about and was quite shocked when I seen it was switching to pay.. the term starving artist really does apply to some that choose to create, no matter the medium, myself included. I don't want to be nasty, its not my nature, but it is also not my nature to stand back and let somebody take advantage of people. "Doll" should really think about what "Doll" is doing and realize that those are people "Doll" is taking advantage of, and all for a quick buck.

Twinessence May 20, 2010 7:48 AM  

It is really sad to see "it" has taken advantage of so many kind souls. "Doll" will not be invincible forever though, the law catches up with everyone, just sometimes it can take a while.

We just need to raise awareness to protect ourselves online. The internet is a relatively new business medium and many scam artists are exploiting it with apparent ease. We need to be really careful.

Elysian Field Originals May 20, 2010 4:21 PM  

I did sign up for "Dolls" guild against my better judgement. After a few days it became clear that members were not getting what was stipulated in the "Reasons To Join". I then noticed that tutorials were disappearing for no reason.
Concerned I did contact "Doll", and as one artist to another pointed out the value of reputation in the OOAK market. I also asked for a refund for services promised but not delivered. I was fortunate that "it" refunded my money.
There is an unwritten Code of Ethics amongst the artist community and I am glad to see many artists come together to not only bring light to the situation, but to also reassure our collectors that this "rogue" artist is the exception to the rule and by no means how any of us do business.

michelleK May 25, 2010 8:26 PM  

I think doll yet again bit off more than they can chew. You think doll would of learnt the first time round. Best of luck in kicking doll's butt.

Roland D. Yeomans June 12, 2010 11:31 AM  

Sigh. Your art is so unique and magical. It is sad that greed spreads its gnarled fingers even through those souls who only want to create beauty and magic.

Your creations and your blog possess great beauty and magic.
Roland

Pattee June 18, 2010 5:19 PM  

I'm glad to find this out even tho I didn't sign up for Doll or talk to it... and yes I know who this is.

Even tho I've never dealt with doll it's a good thing to pass around.

Doll has been around so long I wouldn't thought doll would have learned.

I love your work!!!!!!!!!!!!!!!!!!!!!!!!!
Pattee

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